Social Media Coordinator

About Nova UA Federal Credit Union

Since 1960, Nova UA Federal Credit Union has been guided by values, not trends. Founded by Ukrainian immigrants to serve their community, our mission is grounded in trust, care, and shared success. We are committed to improving the financial well-being of our members by offering a wide range of high-quality financial products and services delivered with personalized care and superior customer service.

Nova UA is looking to expand its market share and is actively investing in marketing to bring our robust digital tools and warm, hometown service to a broader audience. Are you looking for a flexible, hybrid role in marketing? This is a great opportunity to not only work in marketing, but in finance as well.

The Role

As our Part-Time Social Media Coordinator, you will play a key role in bringing our digital-first vision to life. You will be responsible for crafting relatable, engaging, and educational social content about banking for our members and showcasing our community focus. In this role, you must be comfortable working with brand guidelines to ensure all visual assets and messaging remain clean, consistent, and aligned with our core values.

Key Responsibilities

● Content Creation: Write engaging copy tailored to each platform to promote educational blog and prerecorded video content.

● Content Scheduling: Maintain and execute a consistent social media content calendar across channels like Instagram, TikTok, LinkedIn, and Facebook (Meta).

● Community Management: Monitor comments, direct messages, and brand mentions; respond promptly to build relationships with our members and maintain a positive, supportive brand voice.

● Trend Research: Stay ahead of emerging digital trends, viral audio, platform updates, and cultural moments to keep the brand relevant.

● Analytics & Reporting: Track key performance indicators (KPIs) such as engagement rate, reach, and follower growth using analytical tools to report on success.

● Cross-Functional Collaboration: Work closely with the marketing agency to align social campaigns with overall company goals.

Qualifications & Skills

● Experience: 1-2 years of hands-on experience in social media management, content creation, or digital marketing.

● Writing & Communication: Excellent copywriting, proofreading, and strong overall written and verbal communication skills with a sharp eye for tone and detail.

● Technical Literacy: Familiarity with social media scheduling and analytics tools (e.g., Hootsuite, Later, Buffer, Google Analytics).

● Creative Tools: Basic proficiency in photo and video editing software (e.g., Canva, Adobe Creative Suite, CapCut) to create clean social media graphics.

● Education: Bachelor’s degree in marketing, Communications, Public Relations, Journalism, or a related field (or equivalent professional experience).

● Language: Fluency in speaking Ukrainian is a strong plus

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