Your savings earn more because you’re an owner, not just a customer
Rates are subject to change at any time. We are not responsible for typographical errors.
Need help or more details?
Contact Member Services at (973) 471-0700 ext. 110
APR = Annual percentage rate
APY = Annual percentage yield
Savings Rates
IRA Share Certificate
How can I contact customer support?
You can reach us:
- By phone during business hours: (973) 471-0700 ext. 110
- In person at our branch
- By email through our contact form or direct email address: admin@novafcu.com
What are your business hours?
Visit our Location & Hours page on the website for the most up-to-date hours.
- Sunday: Closed
- Holiday hours may vary.
Can I send documents or requests by email?
Yes — but some requests may require a signature or an in-person visit.
We’ll let you know what’s needed based on your request.
How long does it take to get a response from customer support?
We aim to respond to all messages within 1 business day.
Some requests may take longer if more review is needed.

Got questions?
We’re here to help.
Whether you're opening your first account or exploring your credit options — our team is just a message away.
Contact Us

